> Good for you. What do you do for those customers that want repairs done? Or
> do you do mostly new work?
Customer: "can you repair this?" (pointing to a broken merc.tube)
Us: "a mercury repair involves remaking that unit."
2 times out of 3, they take me up on it. I feel the extra profit from
making new units more than covers the loss of repair jobs to competitors.
-John