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Re: FMS ?

Posted By: caliph23
Date: Friday, 10 May 2013, at 5:22 p.m.

In Response To: FMS ? (caliph23)

Thanks for your responses. I just ordered a 25lb. box of 15mm clear, a box of 15cl and a box of T15cl electrodes from N. Glantz in Atlanta. The price was $267.71 delivered to my shop.

The price quoted from the FMS website was $186.38 which included a heafty $60.00 in shipping and handling.
If it was only about price... N. Glantz managed
to mess up this order. The most basic of supplies. (They sent the wrong length electrodes
and then proceeded to drop them on my driveway twice.) This kind of stuff keeps happening with more regularity. The company seems less interested in my business specifically and the neon business in general. The sales staff reflects
this and the warehouse staff is becoming more ignorant of the neon product line. The Atlanta branch stocks very little. More and more has to come from their warehouse in Louisville, Ky. This necessitates a wait from 3 to 7 business days or more. etc... I could drive the 3 hour(min) round trip and $25.00 in gas to Reese Supply, but the situation is the same there.
FMS is looking better and better to me.

I'm sure this sounds like a bit of a rant. It really isn't. I'm grateful that anyone still makes and sells these products.

> The 2 local suppliers in my area (Atlanta)
> are stocking less and less neon related
> products. Sometimes even the most basic
> supplies are hard to get. Only one supplier
> delivers to my area. Mailorder seems to be
> the future. I have never purchased anything
> from FMS and was wondering what peoples
> experience with the company and their
> products was like. Are the tubing colors
> comparable with EGL and Voltarc? Are
> Brillite electrodes a quality product? The
> prices seem reasonable. Are the shipping
> costs reasonable? Are things packed well?
> How is the customer service? Any info would
> be helpful.
> Thanks

Messages In This Thread

• FMS ? -- caliph23 -- Thursday, 9 May 2013, at 4:20 p.m.
  • Re: FMS ? -- Bob -- Thursday, 9 May 2013, at 9:13 p.m.
  • Re: FMS ? -- George Vidas -- Friday, 10 May 2013, at 1:55 a.m.
  • Re: FMS ? -- roger daniells C.R.Glow neon -- Friday, 10 May 2013, at 12:47 p.m.
  • Re: FMS ? -- caliph23 -- Friday, 10 May 2013, at 5:22 p.m.
    • Re: FMS ? -- shocking -- Saturday, 11 May 2013, at 4:01 p.m.
      • Re: FMS ? *NM* -- shocking -- Saturday, 11 May 2013, at 4:04 p.m.
      • Re: FMS ? -- shocking -- Saturday, 11 May 2013, at 4:06 p.m.
        • Re: FMS ? -- Mike Sweet -- Monday, 13 May 2013, at 4:42 p.m.
    • Re: FMS ? -- John Dragun -- Tuesday, 14 May 2013, at 10:03 p.m.

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