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Re: Question on electrodes
Posted By: Sean S In Response To: Question on electrodes (Mr. Neon)
Date: Sunday, 20 July 2014, at 6:20 p.m.
Let him buy the electrodes if he is set in his ways about what to use. You are just a wholesaler and he is the customer. Charge him 1.50 a trode to weld onto the unit and if he is so dead set on what to use, the warantee is all on him because he choose the trode to use. What brand do you prefer and what does he prefer, most likely they both have + and -
> Ok, I have this customer that I have done
> work for for a couple of years now. He is a
> neon fanatic. I truly think he eats, sleeps
> and whatever neon.. Most of the time he is
> at my shop with projects or he will call and
> tell me of a surplus score of transformers
> or glass he found. You see he does not want
> to learn how to bend but will buy glass,
> electrodes and everything else to do with
> neon.> We been having some disagreements with
> brands of electrodes that we both prefer
> when I bend neon for him. He prefers or I
> should say demands the popular brand while I
> like the competition. Both electrodes
> perform quite similar while I prefer the
> competition over the popular brand for
> processing reasons. Here is where the
> questions begin.> This customer claims any electrode that
> shows darkening on the shell within less
> than a year is a bad tube and will
> eventually fail. Now this is for both a neon
> and argon filled tube mind you. His claims
> go on to state that the tube will run much
> hotter and sputter and will develop carbon
> more so than normal and with most certainly
> fail sooner. Its not a processing issue but
> more so in his beliefs a quality control and
> or manufacturing issue of the electrode
> itself. Both the popular brand and the
> competition electrodes run quite cool in
> temperature when properly loaded, however,
> his claim is that the competition darkens
> faster thus it shows signs of failing. Now,
> I have seen darkening of electrodes all the
> time, some more than others. Not to sound
> stupid here but what it truly the consensus
> on this? What would cause this to happen if
> not normal? Is the darkening a sign of
> certain tube failure sooner? Is it normal to
> have some darkening within a few months with
> nor issues? I just want to settle this with
> the customer as its drives me nuts because
> it leads from one thing to another with
> neon..He is a know it all and can be
> demanding and critical at times. And before
> you all say it, yes, I have considered
> dumping him and sending him on is way.
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