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Re: ANOTHER SOURCE FOR FORMER DACO CUSTOMER NEEDS
Posted By: argonguy In Response To: ANOTHER SOURCE FOR FORMER DACO CUSTOMER NEEDS (SVP Neon Equipment)
Date: Wednesday, 11 August 2010, at 2:10 p.m.
> SVP stocks a full range of replacement parts
> and maintenance supplies for Daco manifolds,
> diffusion pumps, etc. Our customer service
> and support is second to none.> Most components are interchangeable between
> SVP and Daco manifolds. For those that are
> not, SVP still has blueprints and parts
> lists of Daco items. We can make, repair or
> replace anything on Daco Precision
> manifolds, diffusion pumps and related
> components.> For manifold and diffusion pump glass
> repairs, we do all of our Pyrex glasswork
> in-house, something none of our competitors
> do. This fact alone will save you time and
> money. In most cases we can provide same day
> or next day service on repairs.> SVP also has most Daco part numbers to refer
> to should it be necessary, but this is
> usually irrelevant. Understandably, most do
> not know the part number or the correct part
> name for an item they need. But thanks to
> modern technology it isn’t necessary. It
> only takes a few minutes to email us a
> picture so we can “see” what is needed if
> the customer is not sure.> It should be noted that when I sold
> Precision to Daco in 1994, Larry was either
> already working there or started a very
> short time later. Mike was not there until
> after that. So I am curious to know the
> basis for your comment that Mike was “Daco's
> best and longest tenured employee”.> Concerning the ownership rights to Kitco and
> who builds them (“he also owns and builds
> all the KITCO products”), there is only one
> way you could know this information. (I’ll
> let the “viewing audience” draw their own
> conclusions as to who “argonguy” really is.)
> I specifically asked Mike about this and he
> (you?) never replied. If there are any type
> of legal rights to the name and/or design
> and Mike does in fact own them, he is
> required to divulge this information when
> someone asks. If he does not, it is a step
> toward relinquishing any claimed rights he
> asserts he has.> Btw, it is easy for anyone to make
> replacement wire loops for the Kitco.> Promoting a start-up business through an
> alias and implied third person does nothing
> to instill trust and confidence in
> prospective customers, regardless of who you
> used to work for; that company failed and is
> now history. To the contrary: If the new
> business cannot be forthright, it would be
> foolish for anyone to purchase from such a
> company and provide that company with their
> credit card info when making a purchase.> Mark
Mark you are thinking of Mike S. who was a salesman, Mike H. started with the company in 1993 and was there until Nov. 2009. He was there before Larry.
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