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Re: LED Article

Posted By: Chris S.
Date: Saturday, 20 February 2010, at 12:51 a.m.

In Response To: Re: LED Article (brian phillips)


I'll be the good doctor's friend, sort of. I understand that you are a scientist and researcher and you know the variables of LED's as they apply to controlled experiments. But have you ever seen the day to day operations of an average Mom and Pop sign shop. Since one of the selling points by the LED industry is that you don't need skilled labor to put out an LED sign, these shops have taken that to heart and often put their least-skilled employees in charge of lining the insides of letters with the LEDs. The sort of control that you have in a laboratory rarely exists in the sign world. Deadlines, cost controls, and plain talent make things different every day and in every sign shop.

Thanks to people like Mark Snyder and SVP, the neon industry
has made gigantic strides in the last 30 years to bring a measure of quality control to lamp processing. A properly trained tubebender can make a long-lasting lamp repetitively.
But if he or she hands the lamp over to an unskilled assembler or sign installer, the tubebenders work can be for naught if the sign isn't finished properly.

This is now what we see happening with LEDs that are in the field. All the issues that we deal with as neon fabricators are now coming to home to roost with LEDs and are leading to their failure. Fluctuating temperature and humidity conditions throughout the day and year, water intrusion, improper wiring in both low voltage and line voltage, bad power supplies, and faulty installations-- they all contribute as well as the scientific factors of the lamps themselves that you point out.

But what really pisses us off in the neon business, is that the LED industry wasn't happy to take a place alongside neon in the sign world as an alternate lighting source. It chose to attack neon with those outlandish claims of lamp life and to portray neon as something that is antiquated and no longer vital. So who cares about this retraction now that the damage to our trade has been done.

Neon will survive your little plastic lamps just like it has survived past fads in this business. We are already regaining customers who bought into the hype a few years ago and have grown tired of their dim little LED signs. And we will continue to regain more. Just don't come to this site and expect a healthy scientific discussion when the real issue is the lying, the false attacks, and the jobs lost.

Regards,

Chris


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